The cost of post and packaging in the UK is £3.95 using Royal Mail 4-5 days tracked. We also offer DPD Next working day delivery for £5.95 - Mon-Fri (excluding bank holidays). Please expect longer delivery times for Royal Mail deliveries during periods of industrial action.

In most cases we aim to dispatch your glasses within a week of receiving your order. However if your order is more complex it may take longer. You may opt for faster delivery option which will be applied if your order is in stock or as soon as it comes into stock. Sunglass orders are dispatched within 24 hours during the week and on the Monday if the order was placed over the weekend. International orders may take longer depending on your domestic postal service and customs.

You can return any undamaged items within 14 days of delivery for a full refund of the product price. All prescription eyewear is non-returnable and refunds are not able to be offered, these items are bespoke products. The items must be in a resalable condition when we receive them. Please take care when opening product packaging/boxes, we may not be able to accept returns where the packaging has been damaged beyond what is deemed “reasonable care”.

To cancel your order simply fill in the returns form that accompanied your order and return the item using the provided labels. We recommend returning the item to us using a service that is tracked and requires a signature on delivery. All goods must be returned to us in a resalable condition. Please note that for goods paid for by debit/credit card, we can only make a refund to the card used to make the original transaction.

We have many years experience in the optical retail trade - it is what we do every day and have done over the past 20 years in our retail stores.

Russell and Helen, owners of the business, are both UK qualified opticians. We pride ourselves on our extremely competitive pricing policy and with our price promise you can`t go wrong. Whenever possible we will match any like-for-like price, just e-mail us or call 01656 858285. We have access to one of the largest ranges of frames.

If you do not find the style you want on our website, contact us, and if it is currently available it is yours - and at the best price! We have our own on-site laboratories which ensures in-house processing and control as well as personal and efficient service. Qualified staff will examine your order when it is received and then check your spectacles before they are dispatched to you. This ensures the highest possible quality and accuracy. And of course you can contact our friendly experienced staff if you need to discuss any further requirements with us.

Our prices are so low because our online service does not have the very high overheads of running a High Street shop. We make up your spectacles onsite in our own laboratories which also saves money.

Our site caters for those who like to search and those who like to browse. If you would like to search for a specific glasses manufacturer and/or frame model number simply enter any information you have in the search bar located in the upper right-hand corner of the site directly below your account navigation and shopping cart quick links.

If you are not sure of the make or model of the glasses you are looking for and would like to browse through a visual list simply click the links to Brands, Prescription Glasses, Sunglasses etc in the main navigation. From there use the filters found in the left-hand sidebar to narrow down your browsing criteria.